Shipping Policy

Shipping Policy – Munsadal

At Munsadal, we believe that your shopping experience doesn’t start when you receive your order —
it begins the moment you choose the piece that truly reflects you.
That’s why we’ve designed a clear and simple shipping policy to ensure your comfort and confidence every step of the way.

 

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1. Delivery Time

• Within Cairo and Giza: 2 to 3 business days.
  
  

• For other governorates: 3 to 5 business days.
  
  

• Custom or made-to-order pieces may require additional time, and you’ll be informed of the estimated delivery date in advance.
  
  

 

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2. Shipping Partners

We collaborate exclusively with trusted delivery companies that commit to deadlines and maintain the quality of your product during transit.

 

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3. Shipping Fees

• Shipping fees are calculated based on your location and clearly displayed at checkout.
  
  

• Occasionally, we offer free shipping promotions or special discounts for orders above a certain amount.
  
  

 

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4. Order Tracking

Once your order is confirmed, you’ll receive a confirmation message with a tracking number,
allowing you to easily follow your shipment until it reaches your doorstep.

 

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5. Order Receipt

Please check your item upon delivery.
If you notice any issue, contact us within 24 hours of receiving your order so we can resolve it immediately.

 

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6. Possible Delays

In rare circumstances beyond our control — such as severe weather or nationwide shipping disruptions —
minor delays may occur. If so, we’ll notify you right away.

 

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7. Our Goal

We aim to make your Munsadal delivery experience smooth, safe, and transparent —
from the moment you choose your dress until it arrives to you with care and attention.